A licensed Real Estate Agent & Strata Managing Agent, Karen Mattingley’s entire career has been dedicated to the residential property industry and it takes only a few moments on the phone to comprehend her genuine enthusiasm for her work and passion for real estate. But while first impressions last, it’s the lasting impression Karen leaves on her clients that gives her the greatest satisfaction. Karen’s broad range of leadership skills and significant background in senior management positions ensure the entire Laing+Simmons North Sydney is motivated to perform at is best, in terms of exceeding the expectations of its clients and operating as a cohesive, collaborative unit. The team has built a reputation for the highest standards of service and Karen is committed to maintaining this reputation. As well as drawing on her substantial sales, property management, strata management and marketing expertise, gained over 20 years of service in the industry, as General Manager Karen oversees the day-to-day operations of the busy office, providing the systems and tools to ensure the property management team can effectively service its clients. Her specialist knowledge of the local north shore market, characterised by demand from downsizers seeking a change in lifestyle, has been crafted from her extensive experience in retirement living sales. Karen not only understands the needs and desires of this demographic, she is among a rare breed of agents who can genuinely claim specialist knowledge in this emerging area.