Richardson and Wrench Clayfield offers a unique style of property management and fee structure, which is generally not found in most agencies. First and foremost our service is second to none and we offer our owners and tenants one point of communication which never changes- we believe the single biggest frustration for owners and tenants alike, is the constant turnover of staff within property management companies, you will never experience this with Richardson and Wrench Clayfield.

The other point of difference is our fee structure. Our baseline rate is 4% + GST which covers rent collection, managing arrears and maintenance (the day to day tasks). The other services, such as entry and exit reports, periodic inspections etc are charged at a fixed fee when the service has been rendered. This fee structure not only saves our owners money and improves their return on investment, but also provides a fairer and more transparent service.

"Gary Olsen and his team at Richardson & Wrench have managed two of our properties over the last few years, and we have been incredibly impressed with the personal service and experience he brings. Both properties were listed immediately, one without even requiring advertising. Gary has an incredible ability to connect tenants with the right property, and he has always delivered reliable and responsible tenants in our houses. Of most benefit to us however as busy professionals, is the peace of mind R&W Clayfield brings when managing our properties. They are always ahead of the game when it comes to tenant communications, inspections, reports and importantly customer service. We know we can always reach Gary and have an issue or request actioned immediately. Their property management software is industry leading, a huge benefit for tax and reporting times. We could not be happier with our agency relationship and would never take our business elsewhere." Clare & Matt Dale, Clayfield