After many years working within the real estate industry both in Sales and Property Management Jess saw an opportunity to create @Home - an innovative and professional Agency which stands apart from the crowd, by offering an expert, skilled service Canberra wide.
Her goal is to become an enviable employer, offering flexible arrangements for skilled staff that are driven, committed and goal orientated.
To develop an environment that promotes forward thinking, personal ownership with ongoing reward.
To have the @Home brand be synonymous with property management in the ACT.
With people who are inspired to search, discover, innovate and dream.
Why is @Home Different?
Jess says " Property Management is often fast paced, highly stressful and frustrating. Staff are often inexperienced, or part of the property management revolving door. Company Directors keep costs low so that profits are high - skimming on wages, systems and technology.
In a multi- purpose agency property management is viewed as the 'bread and butter' keeping the dollars rolling in to support the sales arm.
This often results in lower service standards and what's worse, can often effect the returns on your investment.
Property Management does not have to be like this.
Not only do I want it to change, I want to create an industry standard!
As an investor I understand the importance of a great return, but as a property manager I understand that planning, time management, smart systems and portfolio size is the key to be able to provide a premium service and is how we work with you to get that return.
We live by our code of conduct, we invest in our systems, our people, and our technology.
And finally, we have eliminated additional fees. Statement fees, re-letting fees, condition report fees.. Because isn't that why you pay a management fee?"